Privacy Policy

We may collect the following types of information when you interact with our website:

• Personal Identification Information: Name, email address, phone number, and postal address when you voluntarily provide them (e.g., through contact forms or order inquiries).
• Device & Usage Information: IP address, browser type, operating system, referring URLs, pages visited, and time spent on our site — collected automatically via cookies and analytics tools.
• Transaction Information: If you purchase through our affiliate links, the merchant (not us) processes and stores your payment data. We do not directly collect or store credit card or payment information.
• Communication Data: Any messages, questions, or feedback you send to us via email or contact forms.

We use the information we collect for the following purposes:

• To provide, operate, and maintain our website
• To respond to your inquiries, comments, or customer service requests
• To track affiliate referrals and commissions
• To analyze website traffic and improve user experience
• To send you marketing communications (only with your consent)
• To comply with legal obligations
• To detect and prevent fraudulent activity

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Affiliate Tracking Cookies: Used to track referrals and attribute commissions correctly.
• Marketing Cookies: Used to show relevant advertisements.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our website and conducting our business (e.g., web hosting, email services, analytics), under strict confidentiality agreements.
• Affiliate Networks: Necessary data is shared with affiliate networks (such as ClickBank or similar) to track referrals and process commissions.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Analytics and cookie data is typically retained for 26 months. Email communications are retained for up to 3 years. Upon request, we will delete your personal data unless we are legally obligated to retain it.

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing of your personal data for marketing purposes.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at supportepicooler@gmail.com.

Our website is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under the applicable age, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at supportepicooler@gmail.com.

Our website contains links to third-party websites, including the EpiCooler product merchant site and affiliate networks. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, secure hosting environments, and access controls.

However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

• Email: supportepicooler@gmail.com
• Website: EpiCooler Home

We will respond to your inquiry within a reasonable timeframe.